Mobile Key Access

Unlock Your Stay With Mobile Key Access

Welcome to Big River Golf & Country Club! Checking in is seamless—your mobile phone is your key.

Skip the hassle and head straight to your room. No physical key required—just a quick, seamless experience using our Digital Hotel App.

Please note: Room keys are issued only after online check-in is completed and a valid matching ID is uploaded.

To make your arrival process as seamless as possible, please ensure we have your accurate contact information:

Check your email and SMS with a link to start your check-in, or download the app and enter your booking reference.
Download the Digital Hotel App via the link in the message or from your app store.
Follow the prompts to upload your valid ID, contact details, and credit card information to complete check-in.
Once you’re checked in, your mobile room key will be sent by 2 pm on your arrival day.
Access your room by opening the app and selecting your room key—no keys, no hassle.

For a seamless arrival, download the Digital Hotel App before check-in:

Sign up with the same email you used for online check-in.
Allow Bluetooth and Nearby device permissions to ensure seamless access.
On arrival day, you’ll be notified when your room is ready, or you can manually check via the app.
Find your room key: Just open the app, select your reservation, and your room number will appear. You’re ready to go!

Pro Tip: Refresh the app and hit “Update Keys” if your key isn’t showing yet. Your room’s ready soon.

Ensure Bluetooth and Nearby Devices are enabled.
If the wrong email was used to register, log out and re-register with the correct one.
Close and reopen the app.
Check that your phone software is up to date.
Uninstall and reinstall the app.

If you require help during your stay, please contact us: